After-Sales Policy Comparison
| Platform | Warranty handling | Return/Refund window | Refund time | Buyer protection | Official policy |
|---|---|---|---|---|---|
| Shopee | Seller or brand service center | 7–15 days (varies by store) | 3–14 business days | Shopee Guarantee | Read more |
| Lazada | Seller or LazadaCare | 7–14 days (varies by store) | 3–14 business days | Lazada Buyer Protection | Read more |